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Modern IT Service and Support

We provide outsourced IT services for business with a refreshing focus on client support and customer experience.

HelpDesk • Policy Management • Professional Services

Our managed IT services bring support to your users, devices, servers, networks and cloudy places.

Phone Support

Phone: 519-208-9880

Ticket by Portal

Self-serve ticket portal

Remote Support

Client remote support service

OrderDesk & Sales Support

Contact our OrderDesk for Sales Support or schedule a Consultation.


onsite, remote & recurring


software, hardware, cloudy things

IT Service

project management

We understand IT needs to increase efficiency and effectiveness of the organization.   We provide fast, frustration-free support.


all day support


after hours response

<7 hours

average closure

Service Foundations

Complete Care Service

Benefit from a true fixed-price IT support system.

No hourly charge. Per device fee is inclusive of support, endpoint security, reporting, backup and disaster recovery, next day onsite as required and 7-7 daily support.

On Demand Service

Traditional break-fix support and service allows your staff to reach out as required. This utility billing model is efficient and effective. Pay for what you use - one tiny flat fee per device with service starting at $1 per minute.

Projects + Extras

No minimum fee. No minimum hours. No fine print. We will consult and quote based on the requirements and timeline and schedule the work with your approval.

Take back your time, capital and resources to focus on what you do best

- common sense

564 Weber Street North, Waterloo, ON N2L 5C6

Office Hours: 9am - 5pm (by appointment)

HelpDesk Support Hours: 7-7-7

Emergency Support: 24/7

(844) 333-0001

(519) 208-9880