Ticket by Email
Send an email to HelpDesk@waterlooit.com to automatically create a ticket.
Ticket by Portal
Create and manage tickets via our secure online HelpDesk Portal.
Connect to a session with our remote support and collaboration portal.
OrderDesk & Sales Support
Contact our OrderDesk for Sales Support or schedule a Consultation.
remote, telephone, onsite support
security, productivity, backup
compute, cloud, workflow
Complete Care Service
Benefit from a true fixed-price IT support system.
No hourly charge. Per device fee is inclusive of support, endpoint security, reporting, backup and disaster recovery, next day onsite as required and 7-7 daily support.
On Demand Service
Traditional break-fix support and service allows your staff to reach out as required. This utility billing model is efficient and effective. Pay for what you use - one tiny flat fee per device with service starting at $1 per minute.
Projects + Extras
No minimum fee. No minimum hours. No fine print. We will consult and quote based on the requirements and timeline and schedule the work with your approval.
Take back your time, capital and resources to focus on what you do best
- common sense