WaterlooIT Inc. – Modern IT Service for Small Business

Modern IT Service for Small Business

We provide outsourced IT for small business with a refreshing focus on client support and customer experience.

Our managed IT services bring support to your users, devices, servers, networks and cloudy places.

HelpDesk

remote, telephone, onsite support

EndPoint

security, productivity, backup

Consulting

compute, cloud, workflow

We understand IT needs to increase efficiency and eliminate downtime with fast, frustration-free support.

7-7

all day support

7-7

after hours response

<7 hours

average closure

Service Foundations

Complete Care Service

Benefit from a true fixed-price IT support system.

No hourly charge. Per device fee is inclusive of support, endpoint security, reporting, backup and disaster recovery, next day onsite as required and 7-7 daily support.

On Demand Service

Traditional break-fix support and service allows your staff to reach out as required. This utility billing model is efficient and effective. Pay for what you use - one tiny flat fee per device with service starting at $1 per minute.

Projects + Extras

No minimum fee. No minimum hours. No fine print. We will consult and quote based on the requirements and timeline and schedule the work with your approval.