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We've got IT.

Business HelpDesk

WaterlooIT helps clients troubleshoot and resolve issues quickly. We support employee hardware, software, and operating systems. Includes monitoring, anti-virus, etc.

Professional Services & Project Management

Consulting, Design & Installation, Cloud Compute, Compliance, Project Management, Staff Augmentation, Security Training & Awareness.

Business Continuity and Disaster Recovery

Business Continuity Plan (BCP) and Disaster Recovery (DR) hold the Incident Response Plan (IRP) & Emergency Response Plan (ERP).

Risk Management

IT Strategy that helps reduce risk. Identify, evaluate and mitigate potential threats to your information systems and reputation. 

Policy Management

Policy Management is the process of identifying, developing, enforcing, communicating, monitoring, and reviewing. 

OrderDesk

Providing Clients with management, procurement, configuration and support of complete computer systems, servers, workstations, laptops, and more.

7-7

all day support

7-7

after hours response

<7 hours

average closure

Service Foundations

Complete Care Service

Benefit from a true fixed-price IT support system.

Per device & all inclusive options for support, endpoint security, reporting, backup and disaster recovery. Next day onsite as required and 7-7 daily support (24/7 services also available).

On Demand Service

Traditional break-fix support and service allows your staff to reach out as required. This utility billing model is efficient and effective. Pay for what you use - one tiny flat fee per device with service starting at $1 per minute.

Projects + Extras

No minimum fee. No minimum hours. No fine print. We will consult and quote based on the requirements and timeline and schedule the work with your approval.

Take back your time, capital and resources to focus on what you do best

Book a Meeting

Testimonials

Best computer service in town! If you have literally any computer question, these are the guys you want answering. Have always resolved my issues in a time frame that has exceeded expectation. If you or your business is looking for an IT provider (on going service, hardware or software) look no further. Can't recommend enough!

- Justin

I have worked with Waterloo IT & Computer Service Depot for many years. They have solved computer issues where others were unable to help. Tony & Yale and their full staff are amazing. I would heartily recommend them to any individual, small, midsize or large company.
They do their best to be a complete cost effective solution for all your IT needs.
Gord B, owner of numerous companies in the Automotive, Real Estate and Travel Industries.

-Gord

They gave me the best customer service I have had in a VERY long time. Not only are they able to help with my issues quickly and efficiently they have excellent pricing and the staff were fantastic. They won't try and upsell you on anything you don't need, they are looking out for you as the consumer/company! Thanks Waterloo IT! 5 STARS. 

- Katie

Our company feel very secure and relieved to have such a professional group of people taking care of all of our IT/networking needs. We highly recommend Tony and his team to take care of all of your IT and security issues.

- Mark

Contact WaterlooIT

We will help plan, budget, schedule, execute, monitor and report on a technology roadmap and strategy that aligns with your business objectives.

Fill out the form and we will reach out to learn more about your IT needs and how we can help!

Or call WaterlooIT now at (844) 333-0001.

Office Hours: 9am - 5pm (by appointment)
Sales Team: (519) 208-9881

HelpDesk Support Hours: 7-7-7
HelpDesk: (844) 333-0001

Emergency Support: 24/7
(844) 333-0001