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The WaterlooIT Team

LDufresne

As the founder of our organization, I am deeply committed to our mission and vision, and I direct our team to stay focused on delivering the best possible outcomes for our clients. At the same time, as a woman-led IT organization, we bring unique perspectives, diverse thinking, and inclusive decision-making to the forefront of our strategic vision. We firmly believe that a diverse team is essential to drive innovation and deliver value to our customers.  

We are passionate about empowering all of our stakeholders, including our team, partners, and customers, to build a strong, engaged community that fosters transparency, trust, and meaningful benefits for everyone involved. We are deeply committed to creating a culture of equality and empowerment that inspires our team to achieve collective success, while driving our organization into the future with long-term growth and stability. 

To stay ahead of the curve and deliver the best possible solutions to our clients, we are constantly looking to the future, with a continuous focus on innovation, identifying emerging trends and technologies, and developing long-term relationships both internally and with our partners and vendors. We believe that by working closely with our clients and other key stakeholders, we can create solutions that truly meet their needs and deliver lasting value to everyone involved. 

Tony Varriano
Director of Corporate Development

As an experienced executive, I specialize in providing effective strategy and guidance to shareholders, executives, and senior management. My focus is on leveraging modern Information Technology to support corporate goals and reduce risk while empowering teams.

As Director & CTO, I'm skilled in leveraging modern IT solutions to help organizations achieve their goals. I'm also a cybersecurity risk reduction expert, dedicated to ensuring that organizations are well-protected from digital threats. I help companies develop policies, processes, governance, and compliance frameworks that align with their strategic goals.

In addition, as a Modern IT Advocate, I drive the adoption of modern technology and best practices within the IT department to align with business goals. My responsibilities include educating and promoting the use of new technologies such as cloud computing, automation, and AI to improve efficiency, productivity, and security. I work closely with other departments such as finance and operations to understand their needs and ensure technology solutions align with the overall goals of the organization.

With a strong focus on Zero Trust security, I help organizations implement this approach to cybersecurity. I stay up to date with the latest trends and best practices in the field, as a senior member of the Microsoft Tech community and a Research panel member.

Whether you're looking to optimize your IT infrastructure, reduce risk, or develop effective cybersecurity measures, I'm here to help.

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...meet the rest of the team!

Technical Team

Michael Hager

Michael Hager

Level Two

Project Consultant

Matt Walton

Matt Walton

Level Two

Service Consultant

Nicole Yensen

Nicole Yenson

Operations Manager

Aaron McCrea

Aaron McCrea

IT Manager

Tim Klein

Tim Klein

Level One

Systems Analyst

Sydney Walker

Sydney Walker

Level One

HelpDesk Technician

Tanner Schell

Tanner Schell

Level One

HelpDesk Technician

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Christopher Lane

DNS/Domain/Web Administrator

Web Development

Finance & Sales

Sal Varriano

Sal Varriano

Finance Manager

Jake Michalski

Jake Michalski

Sales & Marketing Manager

Kaitlyn Scharringa

Kaitlyn Scharringa

Sales Associate