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Small Business HelpDesk

Small Business HelpDesk

WE help our clients to troubleshoot issues quickly, efficiently and correctly using industry standard support solutions to access our clients’ workstation, minimizing disruption to their productivity.

We support employee hardware, software, operating systems, and printer and peripheral set-up support and troubleshooting.

We provide monitoring, automation, anti-virus, anti-malware, patch management and cloud services.

WaterlooIT HelpDesk will:

  • Improve operational efficiency less downtime means your staff is working, not waiting
  • Provide peace of mind knowing expert assistance is only a call or click away
  • Immediate tech support the majority of our tickets and alerts are resolved in less than 15 minutes, and are tracked and archived
  • Anytime, anywhere support around the clock availability to ensure that we’re working when you need us

Contact WaterlooIT!

Find out how little it costs to outsource your day-to-day IT.